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1.Are you a trading company or a manufacturer? We are a dedicated manufacturer specializing in TPE/TPR materials.
2.Regarding samples: We offer 5KG of complimentary samples, with the freight costs to be covered by the recipient.
3.In terms of quality control: Our engineering team conducts laboratory inspections during the production process, while our quality assurance staff performs pre-shipment testing. Additionally, we keep production samples from each batch in storage for 3 to 5 years.
4.Concerning color options: We can customize colors based on standard color references such as Pantone or RAL color charts.
5.About delivery periods: Generally, sample preparation takes 3 days, and bulk order delivery is completed within 7 days. Delivery times may vary depending on the details of each purchase order; for precise timelines, please get in touch with our customer service team.
6.Regarding payment terms: We accept payment methods including TT, credit card payments, and Ali Credit Insurance transactions. If you require a special payment arrangement, feel free to contact our customer service for assistance.